Terms and conditions
Rules for purchase and sale of goods from the online shop parfumerija-tau.lt
1. General Provisions
1.1. These rules for purchase and sale of goods (hereinafter – ‘Rules’), once the Buyer accepts them (it is deemed that the Buyer has accepted the Rules, if after reading the Rules, s/he ticks the box by the ‘conditions and rules for purchase and sale’ clause of this online shop parfumerija-tau.lt), shall be a binding legal document for both parties and shall describe the rights and obligations of the Buyer and the online shop (hereinafter – ‘Vendor’), conditions for the purchase of goods and payment for them, liabilities of the parties, procedure for delivery and return of goods, and other provisions related to the purchase and sale of goods from the online shop parfumerija-tau.lt.
1.2. The Vendor reserves the right to amend, edit and supplement these Rules. Amendments made by the Vendor will be associated with the existing requirements of legal acts and will comply with the principles of common sense.
1.3. The persons specified below shall have the right to buy from the online shop:
1.3.1. legally capable private individuals, i.e. the individuals who have reached the age of majority;
1.3.2. legal entities;
1.3.3. private individuals from 14 to 18 years of age, but only with the parent’s or guardian’s consent, unless they have their own income.
2. Purchase and sale contract
2.1. The purchase and sale contract between the Buyer and the Vendor is concluded from the moment the Buyer clicks on the link ‘UŽSAKYMĄ PATVIRTINU‘ [CONFIRMATION OF THE ORDER] and selects a payment method.
2.2. All purchase and sale contracts will be saved in the Vendor’s website database.
2.3 To order goods from the online shop parfumerija-tau.lt, the Buyer must specify his/her personal details in the information boxes provided by the Vendor: name, address, delivery address, phone number and e-mail address.
3. Buyer’s rights
3.1. Buyers shall have the right to buy goods from the Vendor’s online shop without prejudice to the conditions of these Rules.
3.2. The Buyer shall have the right, without giving reasons, to cancel the purchase and sale transaction concluded with the Vendor by notifying the Vendor of it in writing, by e-mail, and by specifying the name of the item s/he wishes to return and the number of the order for the item no later than seven days after the receipt of the item.
3.3. The right of the Buyer specified in Clause 3.2 of the Rules shall be exercised according to the ‘Rules for the sale of items and provision of services where the contracts are concluded via electronic means’ approved by Order No. 258 of 17 August 2001 of the Minister of Economy in 2001, provided the appearance of the item has not changed substantially and it has not been used.
4. Buyer’s duties
4.1. The Buyer agrees to pay the Vendor the price for goods specified in the order sheet/invoice within a set timeframe.
4.2. The Buyer agrees to accept the good s/he has ordered. Should the Buyer fail to accept the goods, s/he must reimburse the Vendor’s loss related to the delivery of the goods.
4.3. If the Buyer’s details in the registration form change, the Buyer must update them. If due to incorrect information or the Buyer’s information that has not been updated in due time, the Vendor delivers goods to the wrong address, the Buyer must reimburse the Vendor losses thereof.
4.4. The Buyer who uses the Vendor’s services agrees to comply with the Rules and must observe them.
4.5. The Buyer agrees not to assign his/her login data to third parties. Should the third party becomes aware of the Buyer’s login data, the Buyer must change his/her login data immediately and notify the Vendor by e-mail about the fact of the loss of the login details.
4.6. All purchase and sale contracts will be stored in the Vendor’s website database.
5. Vendor’s rights
5.1. If the Buyer attempts to undermine the operation of the online shop and its security or breaches its obligations, the Vendor shall have the right to suspend the Buyer’s access to the online shop.
5.2. The Vendor may suspend or terminate the operation of the online shop by giving a prior notice to the Buyer.
5.3. If the Buyer selects payment in cash for the goods, the Vendor shall have the right, in case of clarification, to contact the Buyer by phone or e-mail. If the Vendor cannot contact the Buyer using the Buyer’s contact details, the order shall be cancelled.
5.4. If the Buyer selects payment by bank transfer, s/he shall pay for the goods within 48 hours from the time of placing the order. Should the Buyer fail to pay for the goods within the prescribed time, the Vendor shall have the right to cancel the order without giving any prior notice to the Buyer.
5.5 The Vendor shall have the right, without any prior notice, to change the terms of sale campaigns or withdraw them, distribute gift vouchers for promotional purposes, and also to suspend the validity of the gift vouchers without any prior notice.
6. Vendor’s obligations
6.1. The Vendor agrees to provide an opportunity for the Buyer to use the Vendor’s services according to the conditions specified in the online shop.
6.2. The Vendor agrees not to disclose the Buyer’s data to third parties and to respect the Buyer’s privacy.
6.3. The Vendor agrees to deliver the ordered goods to the address provided to the Vendor.
6.4. If due to valid reasons the Vendor is unable to deliver the ordered goods to the Buyer, it must give two business days notice of it after the acceptance of the order. The Vendor must then refund the Buyer within 72 hours after the payment for the goods, provided such payment has been made.
7. Prices and payment
7.1. The prices of goods in the online shop are specified in euros and include VAT.
7.2. The prices of goods are specified both next to each item and in the final order window.
7.3. The Buyer can pay for goods using one of the payment methods and conditions available on the online shop parfumerija-tau.lt.
7.4. Payment by bank transfer shall be made against the order directly to the bank account specified by the Vendor.
7.5. Payment in cash shall be made when collecting the item directly from the Vendor’s collection point located at Linkmenų g. 15, Vilnius.
8. Delivery of goods
8.1. The goods shall be delivered by the Vendor or its designated representative.
8.2. When ordering the goods, the Buyer must indicate the exact delivery address. The Buyer must collect the goods. If the Buyer cannot collect the goods and the goods have been delivered to the address specified by the Buyer, the Buyer shall have no claims for delivered goods against the delivery company.
8.3. The Vendor agrees to deliver goods to the Buyer within the timeframe specified in the descriptions of the goods. The delivery timeframe shall not apply where there is shortage of goods in the vendor’s warehouse and the Buyer has been notified about it. The Buyer also agrees that in exceptional cases the delivery may be delayed due to the force majeure circumstances.
8.4. If the goods are not delivered on time due to the Buyer’s fault, the Vendor shall bear no responsibility for the delivery of goods.
During the delivery of the goods, the Buyer must, together with the Vendor’s designated representative, inspect the goods for completeness and condition. After the Buyer signs the delivery note, invoice or the package transfer document, it shall be deemed that the item has been transferred to the Buyer. It shall also be deemed that the item is complete and of proper condition. If the Buyer notices that the packaging of the goods is damaged, s/he shall prepare together with Vendor’s designated representative a written statement in a free form regarding the damage to the goods. At the same time, this fact must be recorded in the delivery document. If the Buyer fails to carry out this procedure, the Vendor shall be exempt from liability against the Buyer for the following:
8.5.1. damage to the goods, if it is the factory defect;
8.5.2. incompleteness of the goods, if this can be identified by external examination of the goods.
8.6. Collection of the goods from the Vendor’s collection point:
8.6.1. The Buyer may collect the goods free of charge from the Vendor’s collection point located at Linkmenų g. 15, Vilnius.
8.6.2. Ordered goods must be collected not later than within 3 (three) business days after the receipt of the Vendor’s confirmation that the order is ready.
8.6.3 The goods may only be collected by the person who has submitted the order. When collecting the goods an ID document (identity card, passport or new driver’s license form) must be provided to the Vendor’s employee for verification.
Delivery service home. IMPORTANT: the price for delivery to the Curonian Spit is EUR 41.00.
Delivery service abroad.
If required, we can send all goods to other countries. In this case, orders and prices will be agreed individually by e-mail or telephone.
9. Returns and exchanges
9.1. The Buyer may return the goods to the Vendor without giving a reason for it.
9.2. The returned goods must be delivered to the Vendor using courier services or directly to the company’s office address at Linkmenų g. 15, Vilnius.
9.3. The Buyer may exercise his/her right specified in Clause 9.1 of the Rules within 7 days of the receipt of the goods.
9.4. The returned goods must be in original packaging, undamaged, and without having lost their commercial appearance.
9.5. The Vendor has the right not to accept returned goods, if the Buyer fails to comply with the procedure for the return of the goods specified in this Article.
9.6. If the goods are returned on the basis of Clause 9.1, the Buyer shall pay the costs of returning the goods.
9.7. Return and exchange of goods is carried out according to the ‘Rules for return and exchange of items’ approved by Order No. 217 of 29 June 2001 of the Minister of Economy and the ‘Rules for the sale of items and provision of services where the contracts are concluded via electronic means’ approved by Order No. 258 of 17 August 2001 of the Minister of Economy in 2001.
10. Product quality warranty
10.1. The Vendor shall provide warranty for certain groups of goods and this is specified in the description of the goods.
10.2. The Vendor shall not provide warranty for certain groups of goods, where the warranty stipulated in legal acts of the Republic of Lithuania is applied.
10.3. The Vendor is not responsible for the colour, shape or other parameters of the goods in the online shop which may not match the actual size, shape and colour due to the type of the screen used by the Buyer.
11.1. The Vendor assumes no liability for the disruption of the services/operations arising from technical problems and other events beyond the Vendor’s control.
11.2. The Buyer assumes liability for the safety of his/her user name and password and correctness and accuracy of the data provided in the registration form.
11.3. The Buyer is liable for the actions performed using the online shop.
11.4. The Vendor assumes no liability for any loss arising from the fact that the Buyer did not familiarise himself/herself with these Rules, although s/he has been provided with such an opportunity.
11.5. In the event of damage, the guilty party shall reimburse the other party’s direct losses.
12. Form of communication
12.1. The Vendor shall send notifications to the Buyer to the email address provided in the registration form.
12.2. The Buyer shall send notifications to the Vendor to the email address of the online shop.
13. Final provisions
13.1. Relations arising from these Rules shall be governed by the law of the Republic of Lithuania.
13.2. All disputes arising in respect to the application of these Rules shall be settled by way of negotiation. Should the parties fail to agree, the disputes shall be settled according to the procedure prescribed in the law of the Republic of Lithuania.