Returns and exchanges

  1. The Buyer may return the goods to the Vendor without giving a reason for it.
  2. The returned goods must be delivered to the Vendor using courier services or directly to the company’s office address at Linkmenų g. 15, Vilnius.
  3. The Buyer may exercise his/her right specified in Clause 9.1 of the Rules within 7 days of the receipt of the goods.
  4. The returned goods must be in original packaging, undamaged, and without having lost their commercial appearance.
  5. The Vendor has the right not to accept returned goods, if the Buyer fails to comply with the procedure for the return of the goods specified in this Article.
  6. If the goods are returned on the basis of Clause 9.1, the Buyer shall pay the costs of returning the goods. 
  7. Return and exchange of goods is carried out according to the ‘Rules for return and exchange of items’ approved by Order No. 217 of 29 June 2001 of the Minister of Economy and the ‘Rules for the sale of items and provision of services where the contracts are concluded via electronic means’ approved by Order No. 258 of 17 August 2001 of the Minister of Economy in 2001.

Product quality warranty

  1. The Vendor shall provide warranty for certain groups of goods and this is specified in the description of the goods.
  2. The Vendor shall not provide warranty for certain groups of goods, where the warranty stipulated in legal acts of the Republic of Lithuania is applied.
  3. The Vendor is not responsible for the colour, shape or other parameters of the goods in the online shop which may not match the actual size, shape and colour due to the type of the screen used by the Buyer.